Testimonials

15 testimonials found.

"Buying a property to let for the first time , and in a town that was unfamiliar, was truly daunting for us, particularly in attracting the right tenant at a fair rent. At every point in the process, Sue and her team demonstrated their capability and true professionalism in a way that made all the difference to us . They took great care throughout and dealt with the inevitable glitches swiftly and efficiently , and with a sense of humour and smiling face.
In the end it was their skill and dedication, together with a commitment to keeping as fully informed that made all the difference - nothing was too much trouble.

We could not ask for anything more than that."

Peter

Bath Landlord


"The service I received from Bath City Lets was very impressive. They mediate between landlord and us very smoothly, and took care of the Tenancy Agreement very professionally. Their feedback was always faster than we expected even on weekend, and they were kind enough to be patient with our hesitation. The most amazing thing we experienced was they supported a lot of things we had to do. For example, they contacted to more than 5 primary schools in town for checking places for my kids and tried to find how they could help us. Their service was very touching and pleasant. They deserve my strong recommendation.

Thank you very much for your service and support, Sue. We really appreciate it. "

Jin-Kyeong

Combe Down Tenant


" We have been very impressed with Bath City Lets. Everything has been handled so efficiently and Sue and Georgie could not have been more helpful. Sue did above and beyond what we or any tenant would expect. She helped our foreign tenants and their family ‘find their way’ in Bath, was willing to accept calls on her days off and even gave the family lifts in her car! The company is very professional, requests are dealt with immediately and the staff work very hard to find the best tenant. I would not hesitate to recommend them to anyone and we will definitely use them again. Thank you!"

Combe Down

Bath Landlord


"Hi, Just dropping you a quick note as I met the new tenants yesterday. I visited to do a quick inspection at the weekend and it was actually the first time I had met them.

They are absolutely delightful and the house looks wonderful. Georgie did a fabulous job in finding perfect tenants. Thank you."

Claire Weston

Bath Landlord


“Outstanding service from start to end. Every member of the team were friendly, open and understanding during the whole process and there was never a moment we didn’t feel welcome to ask a question, however minor. A real pleasure to deal with. Totally professional and reliable. Would highly recommend.”

Pat & Khairi

Bath Tenants


"We have been really happy with the friendly and professional approach. Very good communication and an understanding of what we were looking for. We'd happily recommend you to others. "

Eva & Nick

Widcombe Tenants


"Bath City Lets are down to earth, professional people without all the slick chat and frills. They rented my house out in a matter of days to the perfect couple, just what I was looking for!
I feel Bath City Lets will be a very reliable company to deal with."

Bastiana

Bathampton Landlord


"From start to end, the team at Bath City Lets were fantastic. They quickly understood what we were looking for and were able to show us our perfect home. Setting up a new tenancy can be daunting, but the team were friendly and completely transparent with us, making sure that we understood every part of the process. We couldnt ask for more. A five star service and highly recommended!".

Fran & Michael

Bathampton Tenants


Bath City Lets have been very quick and efficient in letting my property. All the staff have been extremely professional, thorough and pleasant. A great team. I will definitely use them in the future & feel confident about recommending them to others.

Landlord

Weston Village, Bath


Bath City Lets offered us a personal and friendly service from the start. From the time we first viewed the flat to the present day when managing it, the team at BCL have done their best to satisfy our requests and taken the time to answer any queries. We really feel that they care about their clients’ satisfaction and Laura in particular gave us a truly unique viewing experience. We would definitely recommend BCL to anyone.

Sophia

Bath Central Tenant


Thank you for an exceptional and pleasant service received from all the team at Bath City Lets. We would highly recommend to both landlord and tenants.

The professional level is extremely high, with honest and straight forward attitude. The service has been faultless from start to finish.

After working with many letting agencies over the past 15 years both commercial and residential, none have been as efficient and professional as Bath City Lets. Always felt that you and your team go the extra mile to assist with any query and always get back to me within a suitable time. Excellent team!

Holly

Limpley Stoke Tenant


Letting a property for the first time can be a daunting affair. But Bath City Lets took all of the stress away. Laura and Georgie offered a fast, efficient and responsive service. They went above and beyond to accommodate our wishes and kept us fully informed and up to date on everything every step of the way. I highly recommend their services as Letting Agents and wouldn't hesitate to use them again.

Fiona

Bath Tenant