Testimonials

19 testimonials found.

Relocating from South Africa to the UK is a daunting process. Finding a house to let in a city that I had never lived in seemed impossible. Laura and the Bath City Lets team made the process so much easier. I received outstanding service from the time of my initial enquiry to signing the rental agreement and would highly recommend Bath City Lets. I look forward to continuing my rental journey with Laura and her team.

Mr & Mrs Lawrence

Bath Tenants




Matt and I just wanted to thank you again so much Laura for all you help with 34 Rivers street flat. I had honestly given up hope at finding anything we liked but you totally got what we were after and went completely above and beyond to show me round it that day! Laura you were incredibly helpful and I would recommend you and Bath City Lets to anyone.

Thanks again.

Rhona & Matt

Bath Tenants


‘Bath City Lets had exactly the property and location we were looking for, between homes, for a short let and were amenable to our cutting this a little shorter than expected if a new tenant was found (which they soon were) when our circumstances changed. Any repairs and problems were dealt with promptly and efficiently and our first experience of renting a property through them in Bath has been a positive one!’

Sarah & David

Lansdown Tenant


"I have been delighted with your services in finding a tenant for my apartment in Johnstone Street, Bath. The speed of response, and efficiency shown by all members of your office has been highly professional. I would be more than happy to use you for any future lettings."

Richard

Bath Landlord


"Buying a property to let for the first time , and in a town that was unfamiliar, was truly daunting for us, particularly in attracting the right tenant at a fair rent. At every point in the process, Sue and her team demonstrated their capability and true professionalism in a way that made all the difference to us . They took great care throughout and dealt with the inevitable glitches swiftly and efficiently , and with a sense of humour and smiling face.
In the end it was their skill and dedication, together with a commitment to keeping as fully informed that made all the difference - nothing was too much trouble.

We could not ask for anything more than that."

Peter

Bath Landlord


"The service I received from Bath City Lets was very impressive. They mediate between landlord and us very smoothly, and took care of the Tenancy Agreement very professionally. Their feedback was always faster than we expected even on weekend, and they were kind enough to be patient with our hesitation. The most amazing thing we experienced was they supported a lot of things we had to do. For example, they contacted to more than 5 primary schools in town for checking places for my kids and tried to find how they could help us. Their service was very touching and pleasant. They deserve my strong recommendation.

Thank you very much for your service and support, Sue. We really appreciate it. "

Jin-Kyeong

Combe Down Tenant


" We have been very impressed with Bath City Lets. Everything has been handled so efficiently and Sue and Georgie could not have been more helpful. Sue did above and beyond what we or any tenant would expect. She helped our foreign tenants and their family ‘find their way’ in Bath, was willing to accept calls on her days off and even gave the family lifts in her car! The company is very professional, requests are dealt with immediately and the staff work very hard to find the best tenant. I would not hesitate to recommend them to anyone and we will definitely use them again. Thank you!"

Combe Down

Bath Landlord


"Hi, Just dropping you a quick note as I met the new tenants yesterday. I visited to do a quick inspection at the weekend and it was actually the first time I had met them.

They are absolutely delightful and the house looks wonderful. Georgie did a fabulous job in finding perfect tenants. Thank you."

Claire Weston

Bath Landlord


“Outstanding service from start to end. Every member of the team were friendly, open and understanding during the whole process and there was never a moment we didn’t feel welcome to ask a question, however minor. A real pleasure to deal with. Totally professional and reliable. Would highly recommend.”

Pat & Khairi

Bath Tenants


"We have been really happy with the friendly and professional approach. Very good communication and an understanding of what we were looking for. We'd happily recommend you to others. "

Eva & Nick

Widcombe Tenants


"Bath City Lets are down to earth, professional people without all the slick chat and frills. They rented my house out in a matter of days to the perfect couple, just what I was looking for!
I feel Bath City Lets will be a very reliable company to deal with."

Bastiana

Bathampton Landlord


"From start to end, the team at Bath City Lets were fantastic. They quickly understood what we were looking for and were able to show us our perfect home. Setting up a new tenancy can be daunting, but the team were friendly and completely transparent with us, making sure that we understood every part of the process. We couldnt ask for more. A five star service and highly recommended!".

Fran & Michael

Bathampton Tenants