Testimonials

Sue, I have to say, that you are really an amazing person! Everything you sorted out was fantastic. I don’t think I have come across anyone that has been that dynamic absolutely, and in my work I have come across a lot of people. You sorted all the problems out, including the apartment!! I think you were put on this earth to do all of these good things.

Bath City Lets continue to provide an excellent service . They are very professional and fair in their dealings with the tenant and promptly and efficiently deal with any issues which may arise. Their attention to detail is superb. I find Nathalie incredibly helpful. Due to her efforts we have a satisfied tenant and landlord. I couldn’t ask for more.

We were really pleased to have appointed City let’s after the first estate agents we appointed could not find us a tenant in over two months . City Let’s found , approved and accommodated a suitable tenant in two weeks . All work and communication undertaken professionally, quite honestly we simply can not recommend this firm more highly.”

John and Yvonne Deans

“I can wholeheartedly recommend , Sue, Jenny, Sabrina and the team at Bath City Lets. I live in Somerset but have a property in London which I let out. I’ve been handling the contracts and admin for a number of years but increasingly the administrative side has become much more complex and it’s imperative to be on top of industry rules and regulations. Last year I handed that side over to BCL and it’s been an immense relief to know everything is being handled efficiently. My tenants or myself can easily contact the team at anytime and issues are sorted out quickly and smoothly.”

Amanda

"I was recommended to use Bath City Let’s to ensure we got a professional tenant in line with our requirements and that they knew what they were doing . I am very pleased I did this as I have found their service , knowledge and professionalism to be excellent."

Clare

"We recently had our lease with Bath City Lets as our estate agent and found them to be very professional in helping us secure our property. Bath City Lets were always available to us for any questions or needs as they arose throughout our tenancy. Jenny was also very helpful in assisting us to get our bond back quickly and easily. We highly recommend Bath City Lets for anyone considering renting a property.
Thanks to all staff! "

B and K

Relocating from South Africa to the UK is a daunting process. Finding a house to let in a city that I had never lived in seemed impossible. Laura and the Bath City Lets team made the process so much easier. I received outstanding service from the time of my initial enquiry to signing the rental agreement and would highly recommend Bath City Lets. I look forward to continuing my rental journey with Laura and her team.

Mr & Mrs Lawrence

‘Bath City Lets had exactly the property and location we were looking for, between homes, for a short let and were amenable to our cutting this a little shorter than expected if a new tenant was found (which they soon were) when our circumstances changed. Any repairs and problems were dealt with promptly and efficiently and our first experience of renting a property through them in Bath has been a positive one!’

Sarah & David

"I have been delighted with your services in finding a tenant for my apartment in Johnstone Street, Bath. The speed of response, and efficiency shown by all members of your office has been highly professional. I would be more than happy to use you for any future lettings."

Richard

"Buying a property to let for the first time , and in a town that was unfamiliar, was truly daunting for us, particularly in attracting the right tenant at a fair rent. At every point in the process, Sue and her team demonstrated their capability and true professionalism in a way that made all the difference to us . They took great care throughout and dealt with the inevitable glitches swiftly and efficiently , and with a sense of humour and smiling face.
In the end it was their skill and dedication, together with a commitment to keeping as fully informed that made all the difference - nothing was too much trouble.

We could not ask for anything more than that."

Peter

"The service I received from Bath City Lets was very impressive. They mediate between landlord and us very smoothly, and took care of the Tenancy Agreement very professionally. Their feedback was always faster than we expected even on weekend, and they were kind enough to be patient with our hesitation. The most amazing thing we experienced was they supported a lot of things we had to do. For example, they contacted to more than 5 primary schools in town for checking places for my kids and tried to find how they could help us. Their service was very touching and pleasant. They deserve my strong recommendation.

Thank you very much for your service and support, Sue. We really appreciate it. "

Jin-Kyeong

" We have been very impressed with Bath City Lets. Everything has been handled so efficiently and Sue and Georgie could not have been more helpful. Sue did above and beyond what we or any tenant would expect. She helped our foreign tenants and their family ‘find their way’ in Bath, was willing to accept calls on her days off and even gave the family lifts in her car! The company is very professional, requests are dealt with immediately and the staff work very hard to find the best tenant. I would not hesitate to recommend them to anyone and we will definitely use them again. Thank you!"

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